Privacy Policy
Short version. Tree Inspect works offline. Your projects, photos, maps and GPS readings are stored on your device and are never sent to us. We have no Tree Inspect account and no server that receives your survey data. The free version shows adverts from Google AdMob, which collects some device data as described in section 5. Where the law requires it (for example in the UK and EEA) the app asks for your consent first, and you can change your choice at any time in the app. Payments are handled by Apple or Google.
1. Who we are
Tree Inspect (the “app”) is published by Moving Tree Ltd (“we”, “us”), a company registered in England and Wales, registered office 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom. We are the data controller for the limited processing described in this policy. Contact: kv17294691739@gmail.com (please put “Tree Inspect privacy” in the subject line).
This policy applies to the Tree Inspect app on iOS and Android (Android package com.treeinspect.app) and to this website. It is written to meet the UK GDPR and the Data Protection Act 2018; if you are in the EEA, the EU GDPR applies in a similar way.
2. Data stored on your device
The following data is created by you and stored only in the app’s private storage on your device. It is not transmitted to us.
- Survey content: project names, client names, site addresses, custom field values, notes, recommendations, quotes, tree IDs, species catalogue entries and templates.
- Photos and site maps: photos you take with the camera or choose from your library, with any captions and annotations, and site-plan images you attach.
- Precise location: latitude and longitude, read only when you tap the GPS control on a Location field, and saved with that tree in your survey on your device. The app does not track your location in the background, does not build a location history, and does not send your GPS readings to us or to any advertising partner.
- App settings: display and export options, and your Free/Pro status (including subscription expiry and the date of the last successful store check).
We do not use your survey content, photos or location for advertising, analytics or any purpose other than providing the app’s features.
3. Device permissions
| Permission | When it is used | If you refuse |
|---|---|---|
| Camera | When you choose to take a photo of a tree or a map. | You can still attach an existing photo. |
| Photos / files | Attaching photos and maps, saving marked-up photos, importing and exporting files. | Those attach, save and import actions are unavailable. |
| Location (precise, “while using the app” only) | Only when you tap the GPS control on a Location field. The first time, the app explains why before your phone asks for permission. | You can still type an address and pin trees on the map image. If you refuse, the app offers a shortcut to your phone’s Settings in case you change your mind. |
| Tracking (iOS only, free version) | Asked once, after the advert consent message, only if adverts can be shown. It lets Google use your device’s advertising identifier (IDFA) for more relevant adverts. | You still see adverts, but they are not personalised using the IDFA. |
| Internet | Store purchases and subscription checks, adverts in the free version, and a short check of whether the device is online. | Survey work continues offline. |
You can withdraw any permission at any time in your device’s Settings.
How the GPS feature works
The first time you tap the GPS control, Tree Inspect shows a short explanation before your phone’s own permission prompt: location is used only to record where the tree is, the position is stored on your device with your survey, and it is not shared. The app remembers that you have seen this explanation. After that, your device’s permission setting decides whether GPS can be used. Location is read once per tap; the app does not request background (“always”) location.
4. Data that leaves your device
- Exports you choose to share. Excel files, photo zips and backups are created on your device and passed to your device’s share sheet. Once you send them (for example by email or to cloud storage), the receiving service’s terms and privacy policy apply.
- Purchases. Pro subscriptions are processed by Apple (App Store) or Google (Google Play). We never see your card or payment details. The app only receives confirmation of your subscription status, and stores a Pro status flag on your device. See Apple’s Privacy Policy and Google’s Privacy Policy.
- Connectivity check. To see whether the device is online, the app performs a short DNS lookup (for example of apple.com, play.google.com or dns.google). Like any internet request this reveals your IP address to the network provider. No survey content is sent.
- Adverts in the free version. See section 5.
5. Advertising (free version only)
The free version of Tree Inspect shows a banner advert and may show an advert before some exports. These adverts are provided by Google AdMob (Google Ireland Limited / Google LLC). Tree Inspect Pro removes them.
When adverts are shown, the Google Mobile Ads SDK may collect and process data such as your IP address, approximate location derived from the IP address, device and operating-system information, advertising identifiers (for example the Android Advertising ID), and information about adverts shown and tapped. Google uses this data to deliver adverts, measure them, prevent fraud and, where permitted, personalise them. Your survey content, photos and GPS readings are never shared with the advertising SDK.
Your consent to adverts
When the free version starts, before any advert is loaded, Tree Inspect uses Google’s User Messaging Platform (a certified consent management platform) to check whether consent is needed where you are. If you are in the UK, the EEA or Switzerland, or another region where consent is required, a consent message from Google is shown the first time. You can consent to personalised adverts, or choose your options, including refusing. The app only loads adverts when Google’s consent tools say adverts may be requested. If your choices allow only limited or non-personalised adverts, Google serves those instead. If you are offline or the check fails, the app keeps working; adverts are simply not shown until consent can be checked.
Changing your choice: open App options in Tree Inspect and tap Ad privacy choices to see the consent message again and change or withdraw your consent at any time. This option appears wherever Google requires it (for example in the UK and EEA). Tree Inspect Pro users do not see the consent message or any adverts.
iPhone and iPad: if adverts may be shown, iOS may also ask whether Tree Inspect can track your activity across other companies’ apps and websites (App Tracking Transparency). If you allow it, Google can use your device’s advertising identifier (IDFA) for advert personalisation and measurement. If you choose “Ask App Not to Track”, the IDFA is not available and you will still see adverts. You can change this at any time in Settings › Privacy & Security › Tracking.
Android: you can reset or delete your Advertising ID, or opt out of ads personalisation, in Settings › Google › Ads (or Settings › Privacy › Ads, depending on your device).
For more information see How Google uses information from sites or apps that use its services.
6. Data we do not collect
- No Tree Inspect account, name, email address or password is created.
- No contacts, messages, call logs, calendar, microphone audio or health data are accessed.
- No analytics or crash-reporting service is built into the app.
- We do not sell personal data.
7. Legal bases
| Activity | UK GDPR basis |
|---|---|
| Storing your projects, photos and settings on your device; exports | Contract – providing the app you installed |
| Camera, photos and GPS | Consent, given through the device permission and your tap on the control |
| Checking purchases and subscription status | Contract, and legitimate interests in applying paid features fairly |
| Adverts in the free version | Consent, collected through Google’s consent message, where required by law (including the UK and EEA); otherwise legitimate interests in funding the free version. iOS tracking only with your App Tracking Transparency permission. |
8. Your survey data and your clients
You are the controller of the survey content you record (for example client names, addresses and photos of property). If you record other people’s personal data for your work, you are responsible for handling it lawfully. We cannot see or access this data.
9. Security
Data is kept in the app’s private storage, protected by your device’s operating system. Use a PIN, password or biometric lock on your device. Exported files are outside the app; keep them secure.
10. Retention and deletion
- Delete a tree or a project in the app to remove it from your device.
- Uninstalling the app deletes all of its data from your device, including projects you have not exported.
- Files you have exported or shared must be deleted wherever you sent them.
- Purchase records are kept by Apple or Google under their own policies. Advertising data is kept by Google under its own policies.
Because there is no Tree Inspect account and no server copy of your surveys, there is no account to delete.
11. Your rights
Under UK data protection law you have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. Because your survey data stays on your device, you can exercise most of these rights directly in the app. You can also contact us at kv17294691739@gmail.com, and you have the right to complain to the Information Commissioner’s Office (ico.org.uk).
12. International transfers
Apple and Google (including AdMob) may process data in the United States and other countries under their own safeguards. We do not transfer your survey data anywhere.
13. Children
Tree Inspect is a professional tool and is not directed at children under 16. We do not knowingly collect personal data from children.
14. Changes
We will update this page and the “Last updated” date if our practices change, for example if we add cloud backup or shared projects.
15. Contact
Moving Tree Ltd · kv17294691739@gmail.com · Registered office: 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom